Returns & Exchanges
We want you to love your Bongusta home textiles and decor, but if a piece isn't the right fit for your space, we offer a 30-day return policy for all unused items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the items in their original packaging, ensuring fragile home goods are well-protected to prevent damage during transit.
Ship It Back
Affix the return label to your package and drop it off at any authorized carrier location; remember to keep your tracking receipt for peace of mind.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing